THE STRATEGY AND NEED FOR IMPROVEMENT FOR PERMANENCE IN THE CUSTOMER’S TASTE
What are the secrets of the continued vitality of an organization? Is it possible to reorient and redirect the energies of a large industrial company? Why do some organizations prosper with change, while others are destroyed by it?
THE PLANNING OF QUALITY
How will our world be different in the future? How is the management context changing? Can we know the future? Can we prepare for it?
LEADERSHIP
What is the difference between leadership and leadership? What does it take to lead? Leaders, are they born or are they made? Can everyone be a leader?
PERSONAL DEVELOPMENT
Does the staff support the organization, or is it the opposite? Can human beings be trusted when they work, or is it necessary to control them? Can it be a job, more than a job?